Data deletion

Data deletion request

Last updated 28 June 2026

ImpulsFlow helps brands run their creator and social-content programs in one place. To do that, we process data from connected business accounts on the Meta platform (Facebook and Instagram). This page explains how to ask us to delete that data, what we remove, and how long it takes.

What data this covers

When a business connects its Facebook Page or Instagram account to ImpulsFlow, we receive and store content and interactions associated with that account through the Meta platform - for example posts, comments, mentions, and messages to the connected account, along with the public profile identifiers attached to them.

How to request deletion

Send an email to sales@impulsflow.com with the subject "Data deletion request", and include:

• The Facebook Page or Instagram account the request relates to.
• The email address or account you used with ImpulsFlow, if you have one.

We may ask for one piece of information to confirm you control the account, so that we do not delete data on someone else's behalf.

What we delete and when

Once we confirm the request, we delete the stored content and interaction records associated with the account from our systems, and we confirm by email when it is done. We complete verified requests within 30 days.

If we are required to keep some records for a legitimate reason - for example a legal or accounting obligation - we will tell you which data that is and why, and delete the rest. Backups are rotated on a schedule, so any residual copies in backups are removed as those backups expire.

Questions

For any question about this process or the data we hold, contact sales@impulsflow.com.